Pottery Barn Service Request

Updated: OCTOBER 2017

The Workshop Is: OPEN!

Availability: Currently, the average lead-time between booking and service date is about 3-5 business days. Generally speaking, we do not have same- or next-day appointment availability for new customers.

Typically, all online inquiries receive a personalized response by e-mail before the end of the day — no later than the end of the following business day, whenever possible.



  • If necessary, you may e-mail us at: service@russianhillhandyman.com to provide us with photos, product links or details relevant to your service inquiry, however we cannot respond to new customer inquiries sent to this e-mail address that do not accompany a web form submission.
  • If the workshop is CLOSED, we may not be responding to new customer inquiries. Please check back for future updates if we fail to respond to your inquiry in a timely manner.


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